Terms of Service

The agreement

By using Colloqa you agree to these terms. You can reach us at support.colloqa@gmail.com. If you do not agree with something here, please do not use the service.

Your account

You can try Colloqawithout an account. To keep your history and track progress you need one, and you are responsible for what happens under it — keep your sign-in details to yourself. You must be at least 16 to use the service. Do not create an account on someone else’s behalf without their knowledge.

What Colloqa is and is not

Colloqa is a rehearsal tool. You practise a conversation against an AI counterpart and receive automated feedback on how you handled it. That feedback is generated by a language model. It can be wrong, it can miss context that matters, and it does not know your workplace, your industry or your relationship.

It is not professional advice and must not be used as a substitute for it. Nothing the AI says is legal, financial, medical, psychological or career advice, and no outcome is promised — practising an interview here does not mean you will be offered the job, and rehearsing a negotiation does not mean you will get the number.

Some of the conversations people rehearse here are genuinely painful ones. Colloqa is not a crisis service and cannot help in an emergency. If you are in distress or at risk of harming yourself, please contact your local emergency number or a crisis line in your country, and talk to someone qualified.

Acceptable use

You agree not to:

• Use the service to harass, deceive, defraud or manipulate another person, or to rehearse doing any of those things.
• Upload content that is unlawful, or that you have no right to share — including confidential material belonging to an employer or client.
• Try to break, overload, reverse-engineer or scrape the service, or get around the usage limits on the free tier.
• Resell access, or use the service to build a competing product.

We can suspend or close an account that does these things, and we will tell you why when we do.

Your content

What you say and write in a session stays yours. You give us permission to process it for the single purpose of running the service for you — generating the counterpart’s replies, the feedback and your scores. We do not use your session content to train AI models and we do not publish it. How it is stored and how to delete it is set out in the Privacy Policy.

The text the AI generates in your session is yours to use as you see fit. Because generated text is not unique, we cannot promise that someone else’s session did not produce something similar.

Free tier and paid plans

The free tier gives you 1 full session a day with up to 45 minutes of voice, without a credit card. These limits reset daily and we may adjust them as the product changes.

Paid plans cost $8.99/week or $19.99/month — the current plans are listed on our pricing page. A subscription renews automatically at the end of each period until you cancel, and you can cancel at any time from your account settings; you keep access until the end of the period you have already paid for.

If the product is not what you expected, tell us within 7 days of your first charge and we will refund it. Prices may change, but never for a period you have already paid for, and we will tell you before a change affects you.

Availability and changes

Colloqa is an actively developed product. Features change, sometimes quickly, and the service may be unavailable for maintenance or for reasons outside our control. We do not promise uninterrupted availability, and we may discontinue a feature. If we discontinue the service entirely, we will give registered users reasonable notice to export or delete their data.

Liability

The service is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential losses, for lost opportunities, or for decisions you make after using the product. Nothing here limits liability that cannot be limited by law — including liability for death, personal injury or fraud. Where we are liable, our total liability is capped at the greater of the amount you paid us in the twelve months before the claim, or US $100.

Some countries give consumers rights that cannot be signed away. Nothing in these terms removes those rights.

Ending the agreement

You can stop at any time by deleting your account in the app, which also deletes your session history. We can end this agreement if you break these terms, or if we shut the service down. Sections that sensibly survive the end of an agreement — your content and liability — continue to apply.

Your rights as a consumer

If you are a consumer, you keep the protection of the mandatory consumer laws of the country you live in, and may bring proceedings there. In the European Union and the United Kingdom those protections apply whatever any agreement says, and nothing here reduces them.

Contact

Questions about these terms go to support.colloqa@gmail.com. We read everything that arrives there.